Terms of service

Effective Date: 07/04/2026

Welcome to ZYLOFY. By accessing or using our website and services, you agree to comply with these Terms of Service. Please read them carefully before making any purchase.

1. Account Terms

  • You must be at least 18 years old to create an account or make a purchase.
  • You agree to provide accurate, current, and complete information during registration and to update it as necessary.
  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
  • ZYLOFY reserves the right to suspend or terminate your account for violations of these Terms.

2. Pricing and Payment

  • All prices are listed in PKR and are subject to change without prior notice.
  • Payment must be completed at the time of order via our available payment methods.
  • You authorize us to charge your selected payment method for the total amount, including applicable taxes and shipping fees.
  • We reserve the right to cancel orders if payment cannot be processed.

3. Product Descriptions

  • We strive to ensure that all product descriptions, images, and pricing information are accurate.
  • Product colors, sizes, and specifications may vary slightly due to manufacturing or display differences.
  • Any errors or inaccuracies do not obligate us to honor incorrect product details.

4. Order Acceptance

  • All orders are subject to acceptance by ZYLOFY.
  • We reserve the right to refuse or cancel any order for reasons including product unavailability, errors in pricing or description, or suspected fraud.
  • You will receive a confirmation email once your order is accepted and processed.

5. Shipping and Delivery

  • Orders are typically processed within 3 to5 business days.
  • Shipping times are estimates and may vary due to carrier delays, stock availability, or other circumstances beyond our control.
  • Risk of loss or damage to products passes to the customer upon delivery by the shipping carrier.

6. Returns and Refunds

  • Returns are accepted in accordance with our Return Policy, available on our website.
  • To initiate a return or refund, you must contact us at glowify.mystore@gmail.com within the specified return window.
  • Refunds will be processed after we receive and inspect the returned items, and may take 7 to 14 business days to reflect in your account.

7. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited purpose, including but not limited to:

  • Violating applicable laws or regulations.
  • Posting or transmitting harmful, offensive, or inappropriate content.
  • Interfering with the security or operation of the website.
  • Attempting to access unauthorized accounts or data.

8. Limitation of Liability

  • To the maximum extent permitted by law, ZYLOFY shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.
  • Our total liability for any claim arising out of or relating to these Terms shall not exceed the purchase price paid for the product(s) in question.

9. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of India.
  • Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Lahore, Punjab Pakistan.

10. Contact Us

For any questions regarding these Terms or your orders, contact us at:

Email: glowify.mystore@gmail.com
Business Address: Lahore, Pakistan
Phone (Optional): +92 370 0431197